Refund and Delivery policy
Refund and Return Policy
Thank you for purchasing off Healthy Harvest Farms, if for any reason you are unsatisfied with your purchase. We have our Refunds and Return Policy here to help you get your item refunded or returned.
Due to our products being perishable meat products, our refund policy takes affect as soon as the buyer purchases their order bought through healthyharvestfarms.ca or at our store location at 3 Myles Robinson Way. The buyer will have 5 days from purchased date to return or refund the order with reason given and proof of reason. You will also need proof of order through receipt or invoice. We will not take any product refunds or returns past 5 days of purchase.
If 5 days have passed since buyer has purchased the order, or buyer has no receipt or invoice with them. We unfortunately cannot process any return or refunds for said-buyer.
Delivery Policy
We take pride in delivering your order swiftly and in pristine condition. Here's everything you need to know about our shipping policy
Home Delivery in Winnipeg:
Experience the convenience of home delivery throughout the Winnipeg area! Our deliveries are available on Tuesdays and Thursdays from 4:00 pm to 8:00 pm.
Order Deadlines:
To ensure timely delivery, please note our order deadlines:
- For Thursday delivery, please place your online order by 11:00 am on Wednesday morning.
- For Tuesday delivery, please place your online order by 11:00 am on Monday morning.
Delivery Time Slots:
Customize your delivery experience by selecting your preferred delivery time slots with one-hour intervals. This allows you to choose a convenient delivery window that suits your schedule.
Shipping Rates:
We strive to offer transparent and affordable shipping rates. Enjoy a flat rate of $5 per order for home delivery within the Winnipeg area.
Need Help?
Contact us at info@healthyharvestfarms.ca or call us at 204-471-1111 for questions related to refunds and returns.
